Operational Compliance Director, Humana Inc.
Tavia Hopfensperger has worked for Humana for over 20 years. A six-sigma advocate to the core, she's had professional education in statistics, and has worked for the American Society for Quality enumerating statistical solutions for various organizations across the country. She leads a team of compliance and risk management professionals with an objective to increase awareness of compliance rates, increase compliance in general, and reduce risk of non-compliance for the enterprise. She overseas over 5,000 compliance metrics on a day-to-day basis.