Jimmy is a seasoned IT professional with over 15 years' experience in the industry. He began his career as a DBA and report writer, designing reports in Crystal Reports XI. He then went on to various other technical and leadership roles including Infrastructure Operations Manager, Problem and Incident Manager, Change Manager, and the manager for the Reporting and Automations team. This eventually uncovered a passion for training and mentorship, which led to a role at a global software company as a Learning and Development Specialist. Now that Jimmy is at Tableau, he feels like he has returned home where he is once again helping customers to understand their data.