Jeffrey is a Master Black Belt in Process Improvement. He hails from Pittsburgh, and his favorite golf club is the Sand Wedge.
Wait for it, Jeff doesn’t love data: Deep breath in, deep breath out. He does LOVE how data can make (or break) the case for a business improvement. He lives and breathes efficiency and once used a Kano Diagram to plan a Vegas trip. Jeff’s one of those rare Pennsylvanians that has no problem rooting for both the Steelers and the Eagles.