Speaker(s): Hideyuki Katsumoto

Rakuten has broad range of online and off-line services including e-commerce, travel, credit cards and even professional sports. One of our companies is Tohoku Rakuten Golden Eagles, which is a Professional baseball team in Japan. This year, we decided to make the Eagle's stadium a fully cashless stadium. We have many payment methods. Those services create a lot of data including Geo Location information. We use that data to realize a more convenient stadium experience for customers. In this session, we will explain how we use Tableau Prep and Tableau to help us integrate and analyze this data.

Topic: Customer Use Cases
Theme: Data and Analytics Skills, Smart Analytics
Type: Session
Level: Intermediate
Role: Analyst
Track: Customer
Time: Thursday - 12:45pm to 1:46pm

Recording and Materials