Speaker(s): Christopher Scott

Working with social media data is the epitome of a LOT of noise and VERY little signal! We are called to "Listen!" meaning we must open our eyes and EARS to listen to what the data has to say...in this instance literally listen to what people are saying through their voice in social media. In this session we will apply the 5 basic questions of journalism to this analysis: who? what? where? when? and ultimately the why behind what they are saying. Finally, we will examine some great methods for analyzing social data using Tableau as a search tool as well as the visual analytics powerhouse that it is. Remember the words of your grandma: “you have two ears and one mouth, so listen twice as much as you speak"…that advice could go a long way these days!

Type: Session
Level: Everyone
Track: Internal
Time: Friday - 10:45am to 11:01am

Recording and Materials