Speaker(s): Jin Yao

We launched a program in 2017 to provide mental health outreach to those who frequently use emergency medical services (EMS) and to reduce unnecessary dispatches of EMS units. In this session we will discuss how our near real-time, interactive Tableau dashboards enable staff to monitor spatial and temporal patterns of frequent users, so as to provide timely care. You will see how our maps show distribution of patient locations and EMS transports from patient locations to local hospital emergency rooms. In addition to the current use, we plan to show the dashboards and other analysis results to local hospitals when we go seek their collaboration in tackling the problem of frequent users.

Topic: Mapping, Customer Use Cases
Theme: Data and Analytics Skills
Type: Session
Level: Intermediate
Role: Analyst, Developer
Track: Customer
Category: Healthcare
Time: Wednesday - 1:30pm to 2:01pm

Recording and Materials