Speaker(s): Amanda Haas

Tableau enables us to leap ahead at a faster pace than ever before in root-cause analytics and is at the heart of providing fast and effective operational change for delivering innovative medicines. Advancing from "What is happening" to "Why is it happening?" and "What's the next step?" is the difference between operations and operational excellence fueled by analytics. This session illustrates how to use Tableau to analyze large financial operations data sets to drive operational efficiencies and enhance the customer experience; we will review accounts receivables, identify order-to-cash operational anomalies and root cause, manage growing cross-functional stakeholder data needs, and build a metrics-driven organization. This session speaks to all levels, from basic internal reporting to executive-level insights.

Topic: Mapping, Customer Use Cases
Theme: Data and Analytics Skills
Type: Session
Level: Intermediate
Role: Analyst
Track: Customer
Category: Healthcare, Financial Services
Time: Thursday - 4:00pm to 5:01pm

Recording and Materials