About three years ago, we decided to overhaul our aging BI platform. As part of this effort, the Corporate Data and Analytics team implemented a new Business Intelligence (BI) and data visualization tool, but it just wasn’t catching on. Instead, our users continued to develop content using their tool of choice: Tableau. Our team was quickly at a crossroads: Do we double-down on the tool we selected, or do we abandon it in favor of the crowd-favorite, Tableau? In this session, we will talk about how the decision we made launched a multi-year transformation that resulted in robust partnerships with our customers, powerful new dashboards and embedded analytical capabilities, and a strong corporate standard for BI and data visualization.